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  • Luggage Transfer to & from Airport and Tokyo to Osaka

    We arrive in March…has anyone used the Luggage Transfer service from airport to hotel/vice versa and between Tokyo and Osaka?

    We arrive at 6pm and from the research I have done it seems that if we use the Luggage service we may not get our luggage till the next day? Is this correct?

    Thanks

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    • Tak

      Hello. Yes, that is correct. It depends on the location, but generally, if you leave your luggage at that time, it will usually arrive the day after the next day, even in major cities.

      • Yeah from what I’ve been reading you have to be ok without that bag for 2 days. Just pack concisely and use a bag that is easy for you to carry or pull. Army roll your clothes so you can fit it all in one bag so you can keep all of your stuff handy. Unless you are going for two weeks or more and you have another bag to use for the first few days.

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      • Japan Rail Pass

        We are a family of 2 adults and one child. One adult in manual wheelchair.

        We are coming to Tokyo and Osaka in March/April for 2 weeks(one week at each location).

        We are researching the options of getting around Tokyo and Osaka and also travelling from Tokyo to Osaka and return.

        We are looking at a Japan Rail Pass…

        Can anyone advise if it is…

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        • For the JR Central (Tokaido Shinkansen), the pass is available for purchase online only.

          After you purchase the pass, you can start reserving trains from 1 month before your travel date.

          Also, it’s better to confirm which Shinkansen you will ride first with JR Central, and then make the reservation accordingly.

          • Tak

            Please see here.

            https://japanrailpass.net/about_jrp/

            Reservations and seat reservations for express trains such as the Shinkansen begin one month before boarding. There are two types of wheelchair seats on the Shinkansen: seats where you can remain seated in your wheelchair, and seats where you can move from your wheelchair to a regular seat.…

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          • Hotel Accomodation in Tokyo

            We are currently booked into Mimaru Tokyo Ikebukuro in an accessible accommodation that accommodates 3 people. Two adults and one child and we require a bathroom with roll in shower with chair or at least a bathroom that has a shower chair.

            I feel this hotel may be too far out from the main hub of Tokyo…has anyone stayed here that can…

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            • It really depends on your budget, but yes — we can definitely suggest other accessible hotels closer to the city centre (and we can also recommend options near major Shinkansen stations like Tokyo or Shinagawa if that’s more convenient).

              If you share your approximate budget per night, your travel dates, and any must-haves (roll-in shower vs.…

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            • Tak

              Hello.☺️

              That hotel may be a little inconvenient. Where do you consider the “city center” to be? What location is most important to you? I have a few ideas.

              Can you tell me your budget per night?

              BestRegards

              Tak

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          • Airport Transfer

            Where are arriving at Narita Airport in March at 6pm and need to get to our hotel (Mimaru Tokyo Ikebukuro). We are one adult in manual wheelchair, one abled body adult and one 14 year child. We will have one suitcase each and small electric wheelchair attachment (batek) – weighs 12 kg.

            What is the best way to do this…

            Booked Taxi? Train?…

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            • Hi Vanessa,

              Thanks for your message. We’ve helped guests travel from Narita Airport to a Mimaru hotel before.

              In general, the best options are either the train or a wheelchair-accessible care taxi (ramp van). Considering you’ll have suitcases as well, I think a wheelchair-accessible care taxi would be the most comfortable and convenient…

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            • Hi Vanessa

              We are the taxi what you are looking for. Please free to contact us on this.

              (We just drooped our client last night to the hotel you are staying!)

              Thank you and looking forward to hearing back soon!

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            • Accessible for 3 people

              My husband, our 14 year old daughter and myself are planning on going to Japan in March 2026. I am currently trying to source accommodation in Tokyo, Kyoto and Osaka that accommodates 3 people that is accessible. My husband is in a wheelchair and although very independent, is unbale to walk and requires an accessible bathroom.

              I am finding it…

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              Sherrie Petersen and DavidHase
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              • I am going to Osaka in March 2026 and staying in a lovely fully accessible Airbnb with 2 bedroom and the host is very helpful.

                https://www.airbnb.com/l/F7ZrzwjS

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              • Tak

                Good morning.

                I run a travel assistance and taxi service for the disabled in Osaka. I can suggest some hotels that can accommodate up to three people. If you wish, I can make the reservation and send you the voucher.

                Best regards.

                Tak

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