If you are landing at Haneda or Narita, this may be a luggage forwarding option for you. Being able to chat in real time and have him meet you at the gate (with a Suica card or SIM card if you request it) can really cut down on stress!

He is also hoping to hire PwD in the future as well to improve inclusion in the travel industry. 👍

accessible-japan.com

Tokyo Luggage Delivery for Travelers with Disabilities (Haneda & Narita) – Accessible Japan

Hand off luggage at Haneda or Narita arrivals and travel hands-free through Tokyo. ¥6,000-8,000. Perfect for wheelchair users and disabled travelers.