Indonesia, Bali International Airport Accessibility Information

  • Indonesia, Bali International Airport Accessibility Information

    Posted by schroth-sensei on August 27, 2019 at 10:53 am

    General Information

    The airport is accompanied by its Airport Code (a simplified three-letter code used to identify an international airport), a Telephone number (you may need to use exit codes, and the country code for Indonesia if you are calling from outside Indonesia), website, and a breakdown of useful information.

    It is generally recommended that you arrive at an Indonesia Airport a minimum of 3-hours prior to an international flight (even if the airport provides a less congested security check for passengers in wheelchairs). Flights typically begin boarding 1-hour prior to the departure time and it is especially important for passengers in wheelchairs to be present early, as they are typically the first to board. If you are a passenger in a wheelchair planning a trip with a layover for an international flight, you should consider planning a minimum of 2-hours between flights (anything less could be problematic if your previous flight was delayed and/or if you have to pass through security to reach your connecting flight).

    Service Dogs and Medication:

    Those planning to bring service dogs into various parts of Indonesia will face many restrictions, however according to information found on the internet, no animals are currently allowed to be brought into Bali at this time due to current efforts in fighting illegal animal trafficking and to combat issues with potential rabid animals from being brought into the area.

    Be aware that various drugs/medicines which are commonly available in other countries may be restricted in Indonesia. Please see this page for drug/medicine restrictions in Indonesia:


    I Gusti Ngurah Rai International Airport (aka: Denpasar International Airport, located Indonesia, Bali)

    Airport Code: DPS | Telephone: +62 361 9351011 | Website:

    • Accessibility:
    1. Accessible Toilets
    2. Multiple Elevators
    3. Optional guided assistance to/from your flight
    4. Wheelchairs available (for use in the airport)
    5. Parking Lot Spaces for people with disabilities

    (NOTE: to request these services you can contact your airline, call ahead, or see the nearest information counter or concierge).

    • Perks: Easy to navigate, dozens of shops, dozens of dining options, various services throughout the airport, close to Denpasar City, and a variety of transportation options to/from the airport.
    • Challenges: [Minimal] Limited official accessibility information is provided. Language barriers are very minimal, with multi-language written information and multilingual staff members (the official website supports English & Indonesian).
    • Access to/from Airport: Approximately 30-minute by car ride from downtown Denpasar City with easy access to Taxi, Limousine, Car rental, and Buses (Note: Wheelchair accessible van-style Taxi/Car rental with lift may not be available without request, Wheelchair accessible Buses may not be available).
    • Maps: In this link, provided by I Gusti Ngurah Rai International Airport Official Website, you’ll find maps of the Facilities (in English; that contains the majority of the Accessibility options listed in the section above; the print is small so you may wish to save it to a tablet/device with a zoom-in functionality if you cannot print them large enough). Even with a map in hand, new places can get you turned around, so if this happens, ask the staff for help to get you on your way.
    • Assistance Information: No accessibility information provided on the I Gusti Ngurah Rai International Airport Official Website.


    “Bali Terminal Maps.” I Gusti Ngurah Rai International Airport Official Website,

    “Travelling to Indonesia with Prescribed Medication.” Embassy of the Republic of Indonesia,


    DISCLAIMER: Always review your airports rules and restricted items prior to packing you stowed/carry-on luggage. Information is based on Internet and/or personal inquiries, outdated info/inaccuracies may occur (please post any updated information, preferably with reference). TabiFolk Accessible Travel Forum, Accessible Japan, and the author of this post are not paid by, or affiliated with, any of the airports and/or websites mentioned in this article.

    schroth-sensei replied 4 years, 10 months ago 1 Member · 0 Replies
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