Just adding another reply here… I use a manual wheelchair so it was pretty obvious I could not stand for long. That said, I did see a few people (usually elderly) now and again, with those canes that turn into a little sitting stool. For restaurant queues (at food halls or shopping centers) some have chairs lines outside for people to wait…

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Hi Nad:

Part time wheelchair user here. When I was in Japan, my husband and I (in my wheelchair) would just queue up in the normal queue. Like Josh said, it depends on the place. Some areas would have a different accessible entrance (ramp, lift) others it was just a common entrance.

It might be good to have whatever documentation you have…

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Hi JD:

It sounds like others might already be assisting but my husband and I just returned from Japan and we had also considered Haneda as it was much closer. However, we did fly to Narita in the end because it made a lot more sense (direct flight for us). I thought I would offer some info on how we managed in case this is something you’d…

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You can count on it! I have also shared this site with my neurologist so they can pass it on to their other traveling patients!

Me again! Just wanted to report back on this discussion. As I mentioned, I ended up not requesting station assistance as my husband was able to push me onto most of the metro trains we took and I was able to step onto the shinkansen myself. However, I do want to point out that station staff were very helpful in pointing out where the…

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