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Booking Shinkansen for individual trips
I am coming to Japan(Tokyo & Osaka) in March.
As l will only be requiring two seperate trips on the Shinkansen. (Tokyo to Osaka & Osaka to Narita Airport) we have decided not to buy the 7 or 14 day pass but purchase individual tickets for each trip.
We are 3 persons one in a manual wheelchair.
Can we buy individual tickets before we…
Pao, Tak and Caterina Tannous8 CommentsView more comments-
I’m in the exact same situation as you so I’d be interested in what people say!
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You can book on line 30 days before travel. There’s limited wheelchair space so do it as soon as you can to be sure of your arrangements.
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what if ... damaged wheelchair
Hi everybody,
I was just asking myself about a situation that may happen, after my last problem flying with Air France last year.
What can I do if my electric wheelchair is damaged during the flight from Paris to Tokyo, and I find my wheelchair not working when I get it back after the flight ?
Do you know if there is any procedure or service I…
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Greetings,
I had that happen with Westjet. The airline is responsible, so it is important not to leave the airport until everything is rectified to your satisfaction. Sidenote, I actually had one of their mechanics try to argue that it must have not worked when we boarded the plane, because they could not have damaged it. [Sir, how do you think…
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Permobil have an office in Tokyo. From my experience, it is a user-first company and would be happy to help users who are stuck overseas and need help with their chair if they have staff available. Contact page just in case you need it, but hopefully you don’t! https://www.permobil.com/ja-jp/連絡先
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Hotels for hoist users P3
Hi everyone!
I just booked my flight to Japan in September for a 2-week stay — super excited! Now I’m working on accessible accommodation and could use some help.
I’ve read that the following hotels might work with a hoist (or be compatible with bed raisers), and I’m hoping someone can check with them for details:
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Tokyo Dome Hotel (not near…
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Charging scooter battery
Hi everyone, my husband uses a Luggie Scooter to get around. The specs for the battery are in the screenshot below. Can anyone help me with knowing whether I need a voltage converter for the charging unit in Japan? I’ve read the Accessible Japan page but still not sure. Thank you
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Hi, I had to check recently to see if my smart drive charger would work. I asked ChatGPT and it said:
There are two things that determine whether a charger works abroad:
1. Voltage compatibility
Japan uses 100V electricity.
Most modern mobility‑device chargers (including SmartDrive) are dual‑voltage, meaning they accept something like:
“Input:…
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@Toffee Jim very helpful thanks so much
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Hoist delivery and wheelchair accessible taxi
Hi everyone,
I’m planning my second trip to Japan from Australia. I’m a full-time wheelchair user, can’t walk, using hoist to tranfer. The first time we went to Tokyo, Kyoto and Osaka and got the hoist delivered to the hotel we stayed in each city with no issue – for some reasons I have been unable to contact that company which delivered the…
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Hello, and thank you for your post.
We can help arrange hoist (patient lift) delivery/setup and wheelchair-accessible taxi/transfer services in Japan.
To be completely honest, the Mt. Fuji area is a bit far from hoist service base, so we may not be able to provide a hoist immediately there, and the delivery/setup cost can be quite high due to…
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How about wheelchair-rental.jp?
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