Group Feed
-
Assistance boarding trains
Do I always need to have assistance when I get on a train ? I’ll be doing multiple transfers moving around Tokyo and Osaka with my family and can normally move on a train without problems.
Josh Grisdale2 Comments-
No, if you can do it yourself, then that is fine. I know many people who don’t get assistance and ride around either by popping a wheelie themselves or having a companion do it.
When you go through staff may ask but you can just say you are fine.
If you are ever in need of help, there will be an intercom somewhere on the platform you can use to…
1 -
I normally travel with my husband so we do not require assistance from the staff. We just signal we are ok and it’s totally fine.
-
-
Hotels for hoist users P3
Hi everyone!
I just booked my flight to Japan in September for a 2-week stay — super excited! Now I’m working on accessible accommodation and could use some help.
I’ve read that the following hotels might work with a hoist (or be compatible with bed raisers), and I’m hoping someone can check with them for details:
-
Tokyo Dome Hotel (not near…
-
-
Booking Shinkansen for individual trips
I am coming to Japan(Tokyo & Osaka) in March.
As l will only be requiring two seperate trips on the Shinkansen. (Tokyo to Osaka & Osaka to Narita Airport) we have decided not to buy the 7 or 14 day pass but purchase individual tickets for each trip.
We are 3 persons one in a manual wheelchair.
Can we buy individual tickets before we…
View more comments-
I’m in the exact same situation as you so I’d be interested in what people say!
1 -
You can book on line 30 days before travel. There’s limited wheelchair space so do it as soon as you can to be sure of your arrangements.
1- View 4 replies
- View more comments
-
-
what if ... damaged wheelchair
Hi everybody,
I was just asking myself about a situation that may happen, after my last problem flying with Air France last year.
What can I do if my electric wheelchair is damaged during the flight from Paris to Tokyo, and I find my wheelchair not working when I get it back after the flight ?
Do you know if there is any procedure or service I…
View more comments-
Greetings,
I had that happen with Westjet. The airline is responsible, so it is important not to leave the airport until everything is rectified to your satisfaction. Sidenote, I actually had one of their mechanics try to argue that it must have not worked when we boarded the plane, because they could not have damaged it. [Sir, how do you think…
-
Permobil have an office in Tokyo. From my experience, it is a user-first company and would be happy to help users who are stuck overseas and need help with their chair if they have staff available. Contact page just in case you need it, but hopefully you don’t! https://www.permobil.com/ja-jp/連絡先
2 - View more comments
-
-
Charging scooter battery
Hi everyone, my husband uses a Luggie Scooter to get around. The specs for the battery are in the screenshot below. Can anyone help me with knowing whether I need a voltage converter for the charging unit in Japan? I’ve read the Accessible Japan page but still not sure. Thank you
View more comments-
Hi, I had to check recently to see if my smart drive charger would work. I asked ChatGPT and it said:
There are two things that determine whether a charger works abroad:
1. Voltage compatibility
Japan uses 100V electricity.
Most modern mobility‑device chargers (including SmartDrive) are dual‑voltage, meaning they accept something like:
“Input:…
2- View 1 reply
-
@Toffee Jim very helpful thanks so much
- View more comments
-
- Load More
