[weekender]

Yes the door was the main issue; the rest was just that it didn’t live up to expectations.

The railway station is very accessible, there is a disabled access loo in the underpass after you pass through the ticket barriers. The tracks are up from the station, from the underpass there are two lifts to each platform, I think it would be rare to find both lifts to a platform out of order (in the years I’ve been going to Cardiff I’ve not seen a lift out of order.)

After a rugby international there is a queueing system outside the station for various destinations but there is a special ‘accessible’ queue for disabled and you are allowed to go wait on the platform for your train. After the rugby there are always LOTS of staff on the platforms to assist everyone not just disabled.